Question 1

How do I create an account?

Accepted Answer

Click on the link at the top of the home page to create a Jippli account.

Question 2

What are the benefits of creating a Jippli account?

Accepted Answer

As a Jippli account holder, you will be notified of all new product releases, have access to your order history, receive discount codes and special offers via email, have access to our Blog allowing you to chat with others about all sorts of baby topics, and  allows you to participate in discounted subscription services!

Question 3

What is the status of my order?

Accepted Answer

You can check the status of your order by logging into your Jippli account and clicking on the My Orders link. If you have additional questions on your order, feel free to reach out to us by email phone call as listed on the Contact Us page.

Question 4

Can I cancel or adjust my order?

Accepted Answer

Our fulfillment team processes orders fast! However, reach out to us asap if you want to make any edits or cancellations to your order and we will try to accommodate your request if the order hasn’t been processed yet.

Question 5

Why isn’t my promo code working?

Accepted Answer

If your promo code isn’t working, first make sure it was entered correctly. If it still doesn’t work, either some or all of the products are not eligible for promotions or the promo code has expired. You can only use one promo code per order.

Question 6

How do I know if my order was placed?

Accepted Answer

Once an order is placed, you will receive a confirmation number at the end of the check out process. You will also receive an email to the email address associated with your account. If you don’t see the email, please check your spam folder.

Question 7

Besides this website, where can I buy Jippli products?

Accepted Answer

Jippli products are over! Check the most populat e-commerce websites, department store websites, local baby stores, supermarkets, and many other locations.

Frequently asked questions